Terms of Use

Introduction

Welcome to Sinew! We invite you to access our services, but please note that your invitation is subject to your agreement with these Terms of Service. This document describes in detail your rights and our rights relating to the provision of the Services (as defined below), so please review these Terms carefully.

The table below recites some terms which are being used repetitively throughout the agreement in italics. Have a quick look at them before you start reading this agreement.

Terms Inclusions
Websites
App, Apps, Products All versions of Enpass password manager downloaded from any App Store or our website
Services Collectively both Websites and Apps/Products
We, Sinew, us, our Sinew Software Systems Pvt Limited and all its services
User, You Any person using our Websites or Apps (together Services)
Personal Information First name, last name, e-mail address
Enpass Data, Your
Data, Secured Data
Data that User has stored in Enpass, and is protected cryptographically to remain accessible to the User only. Under any circumstances, this data never reaches or stored on our servers and we can’t decrypt this data.
Master Password A secret word or phrase in combination with any key that is mandatory to gain access to the Secured Data stored in Enpass.
App Store/ App Stores Marketplace from where Apps can be downloaded or installed.

What are Terms of Service?

The Terms of Service constitutes a contract between Sinew and User. The Terms include the provisions set forth in this document and in the our Privacy Policy, and other terms or conditions that may be presented by us and accepted by You from time to time in connection with specific service offerings (all of which we collectively refer to as the “Terms of Service” or “Terms”)

If you do not agree to these Terms, you do not have the right to access or use our Services. If you do register for or otherwise use our Services yo u shall be deemed to confirm your acceptance of the Terms and your agreement to be a party to this binding contract.

By using the Services, you represent that you

  • acknowledge, accept and agree with all terms of this agreement as well as provisions of the Privacy Policy.
  • are legally eligible to do so either individually or on behalf of the entity.
  • are not considered underage or child in your jurisdiction.

1. Master Password

To use Enpass, you have to create a Master Password. It is used to generate the encryption keys to encrypt Your Data in Enpass. Without it you can’t access the data stored in Enpass. If you forget or lose it, all your data will be lost forever and becomes irrecoverable. You may use any kind of biometrics (not limited to Face or Fingerprint recognition) to access Your Data without the need of actually providing Master Password in Enpass, but in any sense it doesn’t mean that Master Password is not required in future to use Enpass. Enpass may anytime ask you to enter the Master Password, in absence of which it may stop working, forever. It’s solely your responsibility to keep it safe with you.

WE DO NOT STORE, HAVE ACCESS TO, OR HAVE ANY MEANS OF RECREATING OR RETRIEVING YOUR MASTER PASSWORD OR ACCESSING YOUR DATA IF YOU LOSE YOUR MASTER PASSWORD.

2. Registration

It is not mandatory for a Enpass User to register with us to use the trial features of Enpass. However, some of the features may be available to the registered User only. At any point of time, Sinew can regroup the availability of features without any prior notice to Users.

You can register with us through Enpass by providing your email or using various available sign-in methods (i.e. Sign-in with Apple or Google). When you Sign-in through Apple, Google or any other service, we may receive your first and last name too.

By registering, you get a license (“Lite”, “Pro” or “Premium”) solely for your use. You can not distribute your license to any other User, qualifying him/her/them to use related features without their legible registration with us. Doing so will be treated as a breach of agreement leading to the termination of this agreement.

3. Subscription

Some features of the Services are available on a subscription basis. Subscriptions can be purchased from the App Stores and are managed by them. At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions. You can cancel your subscription renewal from the App Stores (where you were billed). For subscriptions, you are bound by the terms and conditions of the respective App Stores, and for anything related to billing and refund, lease contact the respective App Store. Subscription levels, features, and pricing are available at www.enpass.io/pricing. We in our sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle as governed by the App Stores.

We do not ask you for any of your credit card details to buy subscription from our Websites.

4. Intellectual Property Rights

In agreeing to these Terms, you also agree that the rights in the Service, including all intellectual property rights, such as trademarks, patents, designs and copyrights, are protected by one or more of copyright, trademark, patent, trade secret and other laws, regulations and treaties, in addition to these Terms and any Separate Agreement. The copying, redistribution, use or publication by you of any such matters or any part of the Services, except as allowed by Section 5, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Websites. The posting of information or materials on the Websites does not constitute a waiver of any right in such information and materials. In particular, you agree to not modify, create derivative works of, decompile or otherwise attempt to extract source code from any of our product.

5. Limited Right to Use

Unless otherwise specified, the viewing, printing or downloading of any content, graphic, form or document from the site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of Services (any content, form or document etc) may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). At any point of time while using the Services, you can not redistribute your license (“Premium”, “Pro”, “Lite”) to anyone in any way that can make them use the features bound to your account. Unless otherwise specified, the developer tools and components, download areas, communication forums and product information (collectively “Services”) are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Services.

6. LIMITATION ON LIABILITY

6.1. LIMITATION ON INDIRECT LIABILITY

NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL LOSS, EXEMPLARY OR OTHER SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING OUT OF OR RELATING TO: (i) LOSS OF DATA, (ii) LOSS OF INCOME, (iii) LOSS OF OPPORTUNITY, (iv) LOST PROFITS, OR (v) COSTS OF RECOVERY, HOWEVER CAUSED AND BASED ON ANY THEORY OF LIABILITY, INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR VIOLATION OF STATUTE, WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY.

6.2 LIMITATION ON AMOUNT OF LIABILITY

EXCEPT FOR YOUR BREACH OF SECTIONS 4 OR 5 AND YOUR INDEMNIFICATION OBLIGATIONS, AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF EITHER PARTY AND THEIR RESPECTIVE LICENSORS AND SUPPLIERS ARISING OUT OF THIS AGREEMENT IS LIMITED TO THE SUM OF THE AMOUNTS PAID FOR THE APPLICABLE SERVICE DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE INCIDENT GIVING RISE TO THE LIABILITY. THE FOREGOING DOES NOT LIMIT YOUR OBLIGATIONS TO PAY ANY UNDISPUTED FEES AND OTHER AMOUNTS DUE UNDER ANY ORDER.

7. Disclaimer of Warranties

To the maximum extent permitted by law, the Service Is Available “As Is.” YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

7.1 YOUR USE OF THE SERVICES AND THE PURCHASE AND USE OF ANY SERVICES ARE ALL AT YOUR SOLE RISK.

7.2 THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SINEW EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

7.3 SINEW DOES NOT WARRANT THAT (i) THE SERVICE WILL MEET ALL OF YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (iii) ALL ERRORS IN THE SOFTWARE OR SERVICE WILL BE CORRECTED.

7.4 ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR OTHER DEVICE OR LOSS OF DATA RESULTING FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.

7.5 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SINEW OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT SINEW, ITS SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, AND LICENSORS, AND OUR AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, AGENTS AND SUCCESSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, COVER OR OTHER INTANGIBLE LOSSES (EVEN IF SINEW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICES; (ii)THE TERMINATION OF YOUR ACCOUNT IN ACCORDANCE WITH THE TERMS OF THESE TERMS OF SERVICE; (iii) UNAUTHORIZED ACCESS TO OR THE LOSS, CORRUPTION OR ALTERATION OF YOUR DATA (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR USING THE SERVICES, OR PROVIDING ANY SERVICES RELATED TO THE OPERATION OF THE SERVICES; (v) SINEW’S ACTIONS OR OMISSIONS IN RELIANCE UPON YOUR BASIC ACCOUNT INFORMATION AND ANY CHANGES THERETO OR NOTICES RECEIVED THEREFROM; (vi) YOUR FAILURE TO PROTECT THE CONFIDENTIALITY OF MASTER PASSWORD; (vii) THE ACTS OR OMISSIONS OF ANY THIRD PARTY USING OR INTEGRATING WITH THE SERVICES; (viii) OR (ix) ANY OTHER MATTER RELATING TO THE SERVICE.

8. Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Delhi State of Republic of India, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements, oral or otherwise, regarding the Services.

9. Changes

These Terms may be amended as new features, technology, or legal requirements arise, so please check back from time to time. If we make a significant change, we may notify Registered Users.

If we do update these Terms, you are free to decide whether to accept the updated terms or to stop using our Services; your continued use of the Services after the effectiveness of that update will be deemed to represent your agreement with, and consent to be bound by, the new Terms. Except for changes made by us as described here, no other amendment or modification of these Terms shall be effective unless set forth in a written agreement expressly amending these Terms and bearing a written signature by you and us. For clarity, email or other communications will not constitute an effective written agreement for this purpose.

10. Contact us

If you have any questions about Terms of Use, please reach us at support@enpass.io or write to us at

1115, Tower-B4, Spaze i-Tech Park,
Sector 49, Gurugram, Haryana,
India-122018

Last updated on November 12, 2019