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What information does the Enpass crash report contain?

Whenever the Enpass app stops unexpectedly, it generates a crash report file. It’s a minidump file and doesn’t contain any of your sensitive information. The crash file is a set of debug log files that includes product-specific logs and configuration files from the host on which the product is run. This information is gathered using a particular script or tool within the product and can be useful in determining issues with the Enpass app.

Enpass crash report log contains

  • Package Name
  • App Version
  • Operating system
  • OS Version
  • System Language
  • Manufacturer
  • Model
  • Date
  • Debug data

For more, please check the attached sample of the crash report which looks like

Package: in.sinew.enpass.win
Version: 114
OS: Windows 10 (10.0)
OS Version: 10
System Language: en_IN
Manufacturer: Gigabyte Technology Co., Ltd.
Model: Not set
Date: 05 September 2018 11:19:18

Operating system: Windows NT
CPU: x86
GenuineIntel family 6 model 60 stepping 3
4 CPUs


Crash address: 0xffffffff8b10439b
Process uptime: not available

Thread 0 (crashed)
0 Enpass.exe + 0x9c38b
eip = 0x009bc38b esp = 0x006fc8b8 ebp = 0x006fc8dc ebx = 0x006fc9ac
esi = 0x00000009 edi = 0x68437485 eax = 0x8b10438b ecx = 0x68437485
edx = 0x00000000 efl = 0x00010202
Found by: given as instruction pointer in context

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