How do I cancel my subscription purchased from App Store?
Cancellation steps differ depending on where you subscribed (either Apple App Store or Google Play). Please review the below to see the steps that apply to you:
If you purchased your subscription via Apple App Store:
- Open the Settings app
- Scroll down to “iTunes and App Store”
- Tap Your AppleID Email
- Select “View AppleID” (You may be asked to log in).
- Tap “Subscriptions”.
- Select the Enpass subscription.
- Tap “Cancel Subscription” to disable it from auto-renewing at the end of the current billing cycle.
If you purchased your subscription via Google Play:
- Open the Google Play Store.
- Tap Menu (3 small horizontal lines) and then Subscriptions.
- Tap the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the onscreen instructions.