Understanding error messages while using the Enpass browser extension
If you encounter errors when using Enpass in your browser, refer the table below for various explanations and possible solutions.
| Error | Reason | Solution |
| Error 403 | The Enpass app has denied the Enpass extension access to your data. | The Enpass browser extension seems to be unauthorized. Uninstall it, and re-install from enpass.io/downloads. |
| Setup required |
The Enpass app has not been set up on your computer. |
Set up the Enpass app before using Enpass in your browser. |
| Update Required | The Enpass browser extension is unable to connect with the Enpass app. | Install latest version of Enpass, if you are using an older version. |
| Browser is blocked | The browser has been blocked from making connections to the Enpass app (usually after three attempts have been denied). | To unblock the browser: Open Enpass, and go to Settings > Browser > Browser Authentication, and click Review Browser. Find your browser, and click Remove. |
| Access Denied/ Forbidden |
Your browser does not have a verified code signature. |
Re-download your browser from its' legitimate source and try again. |